Our Winning Edge
Spectra is solely focused in offering reliable identity solutions. With a strong product development experience of more than 16 years, we have traveled a long way in understanding industry specific needs and enhancing our solutions, accordingly. Yet the journey seems to have just begun.
Product Development & Manufacturing
Our core strength is in-house product development of hardware devices and software applications. As a product company, we focus on constant innovations in the ever-changing technology landscape.
We adhere to stringent quality controls for manufacturing. Advanced machines like automated pick and place SMT assembly line are part of infrastructure to support the same. Equipped with sound technical resources, we are in a position to customize products as per specific request, though, standard offerings suffice most of requirements.
Evolved Solution Offerings
Having catered to varied industries, we have gathered a sound knowledge bank of industry specific challenges & solutions. This has helped us immensely in developing in-depth holistic solution for each application.
On solution side, we have an expertise in implementing enterprise wide identity solution for time & attendance, access, canteen & visitor management, all on a single platform. This assists in harmonising all different locations of an organisation and thus user experience remains constant throughout the enterprise.
We enjoy a healthy network of distribution partners spread in all metros and tier II cities. They are technically well qualified and fully trained on all our products for both pre-sales queries and post sales support.
Along with them, we have built up a commendable network of implementation partners including system integrators, resellers, software houses etc. across the nation. This has helped us to expand our reach and penetrate the marketplace better in short span of time, creating mutually beneficial business opportunities.
We realise the importance of prompt customer support and have created a dedicated customer support help desk to ensure that all the technical queries are timely addressed.
The distributors are capable to handle first level product support and most of the customer queries gets settled there only, for advanced queries they reach our help desk. We conduct periodical training for our partners to keep them updated on all the latest upgrades and new product developments..